Your rental agreement will usually say how much rent you have to pay and when you have to pay it. If you have an assured shorthold tenancy, you can check our advice on getting help with renting costs. For example, you could talk to your landlord and explain what the problem is and how it’s affecting you. It’s a good idea to ask your landlord to make repairs in an informal and cooperative way. Your landlord has to take steps to make sure your home is safe and that you won’t be injured because of the condition of your home.Ĭheck your contract - it might say what repairs you and your landlord are responsible for. You should think about how you ask your landlord to make repairs - if the landlord responds badly to your request, they might decide to evict you. It’s easier for a landlord to evict you if you’re an excluded occupier or an occupier with basic protection. repairing common parts of the building like entrance halls, stairs and lifts - this doesn’t apply if your tenancy started before 15 January 1989.the safety of gas and electrical appliances that your landlord has provided.heating and hot water - for example, the boiler.the structure of the property - for example, the walls, roof, windows and doors. If you’re an occupier with a different type of tenancy This applies to most types of tenancy - if your landlord doesn’t do this, contact your nearest Citizens Advice. Your landlord has to make sure your home is fit for human habitation. If you’re not sure your landlord is responsible for repairing something, you can check your tenancy agreement - it might give more details about what rights you have when dealing with repairs. It depends on what type of damp it is and what caused it. If your home is damp, your landlord might not be responsible. Your landlord is responsible for most major repairs where the damage is caused by anyone else - for example, if someone breaks into your home. You’ll also have to fix anything damaged by you, someone who visits you or another person you live with - for example, your child. You’ll be responsible for minor repairs - for example, changing fuses and light bulbs. If your tenancy started before 24 October 1961, the rules are different - contact your nearest Citizens Advice. making sure your home is fit for human habitation.Repairing common parts of the building like entrance halls, stairs and lifts - this doesn’t apply if your tenancy started before 15 January 1989 The safety of gas and electrical appliances that your landlord has provided Heating and hot water - for example, the boiler The structure of the property - for example, the walls, roof, windows and doors If you’re an assured tenant or a protected tenant Your landlord is responsible for most major repairs to your home.Ĭheck how to get repairs done if you’re an assured shorthold tenant. What counts as reasonable depends on the problem - for example, a broken boiler should be fixed sooner than a leaky tap. If your landlord is responsible for repairs, they should do them in a ‘reasonable’ amount of time. Your rights are different if you rent from the council or a housing association - check your rights when you rent from a council or a housing association. You can check what type of private rental agreement you have if you’re not sure. If you know what type of rental agreement you have, you can find out what rights you have when dealing with things like: When you have a problem with your landlord or your home, your rights and your landlord’s responsibilities depend on the type of rental agreement you have.
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